Privacy Policy

Last Updated: 9th July 2025

Who We Are

A.M.K Alliance Employment Pte Ltd ("A.M.K", "we", "us", or "our") is a licensed maid agency in Singapore committed to providing reliable and professional domestic worker services. We respect your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act (PDPA) of Singapore.

Scope of This Policy

This privacy policy applies to all individuals whose personal data is collected by A.M.K Alliance Employment Pte Ltd, including employers, domestic workers (FDWs), applicants, and website visitors. It also covers third-party service providers we engage with for operational purposes.

What We Collect

When you interact with us—through forms, phone calls, email, our office, or website—we may collect the following types of personal data:

Full name, contact details (email, phone number, home address)
Identification documents (NRIC, FIN, Passport, Work Permit)
Date of birth, nationality, gender, marital status
Employment history, education background, family details
Medical or insurance information (if provided)
Photographs or video (for job matching or documentation purposes)
Any other data voluntarily submitted to us

How We Use and Disclose Your Data

We collect, use, and disclose your data with your consent or as required by law. Common purposes include:

Processing applications for new, ex-Singapore, or transfer FDWs
Submitting and managing work permit applications, renewals, or cancellations
Handling documentation, repatriation, home leave, or passport renewals
Managing lodging arrangements or interviews
Responding to queries, concerns, or complaints
Complying with legal obligations or government regulations

Your data may be shared with:

Government authorities such as MOM or ICA
Insurance providers and medical clinics
Overseas agencies (with your prior consent)
Our third-party service providers (bound by confidentiality)

Withdrawal of Consent

You may withdraw your consent for us to use or disclose your personal data at any time. To do so, please contact us via the information below. Note that withdrawal may affect our ability to provide certain services. We will process such requests within 10 business days.

Access and Correction of Personal Data

You have the right to request access to your personal data or ask for corrections. We will respond within a reasonable time and may charge a small administrative fee where applicable. Upon correction, we will also inform any third parties with whom we’ve shared the data.

Data Security

We implement appropriate physical, administrative, and technical safeguards to protect your data from unauthorized access, modification, disclosure, or loss. Although no system is completely secure, we continuously review and enhance our data protection measures.

Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. After that, your data will be securely deleted or anonymised.

Cross-Border Data Transfers

If it is necessary to transfer your data outside Singapore (for example, to overseas partner agencies), we will obtain your consent and ensure that adequate data protection measures are in place in the receiving country.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to check this page regularly. Continued use of our services will be deemed acceptance of any updates.

If you have questions, wish to access or correct your personal data, or would like to withdraw consent, please contact:

Data Protection Officer
A.M.K Alliance Employment Pte Ltd
Email: dpo@amkalliance.sg
Phone: +65 94875706

A.M.K ALLIANCE EMPLOYMENT PTE. LTD.

Privacy Policy