Question 1

Do you provide training for helpers?

Accepted Answer

Yes, many of our helpers receive training in household management, childcare, and elderly care to ensure they are well-prepared and can meet your family’s needs effectively.

Question 2

How do you screen and select your domestic helpers?

Accepted Answer

All our helpers go through strict background checks, face-to-face interviews, and reference verifications. We ensure they have the right skills, experience, and attitude to work well with your family.

Question 3

Can you help me choose a helper who fits my family’s lifestyle?

Accepted Answer

Absolutely. We take time to understand your household needs, children’s routines, and lifestyle preferences to match you with a helper who adapts smoothly to your home environment.

Question 4

What happens if the helper doesn’t work out?

Accepted Answer

If things don’t go as planned, we’re here to help. We offer replacement guarantees within a specified period and provide support to resolve issues or find a better match quickly.

Question 5

Do you handle all the paperwork and permits?

Accepted Answer

Yes, we manage the entire process — including work permits, medical check-ups, insurance, and government documentation — so you don’t have to worry about compliance or deadlines.

Question 6

Can I interview the helper before hiring?

Accepted Answer

Of course. We arrange interviews at your convenience — in person or virtually — so you feel confident about your choice before finalising.

Question 7

How long does the hiring process take?

Accepted Answer

Timelines vary, but we aim to make it as quick and smooth as possible. Once you choose a helper, processing the necessary permits and arrangements usually takes a few weeks.

Question 8

What kind of after-sales support do you provide?

Accepted Answer

Our service doesn’t stop once your helper arrives. We’re always here for guidance, problem-solving, and renewal reminders, so you always have reliable help when you need it.

A.M.K ALLIANCE EMPLOYMENT PTE. LTD.

Frequently asked questions